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CONTACTfile HelpDesk (add-on): Designed for help desk managers who need to designate the response to the experts

Help desk - CONTACTfile add-on module

For the small and medium-size business, CONTACTfile HelpDesk offers the organised and effective way to keep track of requests for help, and to see that it is followed up quickly and appropriately. Use a standalone PC, or share your data over a network.

CONTACTfile HelpDesk has all the functionality of CONTACTfile CRM, plus:

User notes (HelpDesk begins at section 14.)

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I am a complete CONTACTfile convert and my only regret is that I did not buy it sooner. It has helped me to be more efficient with my admin and more organised with my project management. A major benefit is being able to invoice straight from my job list with just a few clicks as opposed to creating each invoice from scratch every time. [More]
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