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CONTACTfile HelpDesk (add-on): Designed for help desk managers who need to designate the response to the experts

Help desk - CONTACTfile add-on module

For the small and medium-size business, CONTACTfile HelpDesk offers the organised and effective way to keep track of requests for help, and to see that it is followed up quickly and appropriately. Use a standalone PC, or share your data over a network.

CONTACTfile HelpDesk has all the functionality of CONTACTfile CRM, plus:

User notes (HelpDesk begins at section 14.)

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I have been using CONTACTfile for a few months now and find it easy to use and a really excellent tool for helping me to manage my contacts. Whilst I haven't investigated all of the functionality available to me yet, I am very impressed so far not only with the way it functions but with the excellent support that I receive from CM Databases. [More]
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